Stone care / A practical reference

Look after the stone you live with.

A quick guide to spills, routine cleaning and everyday protection, drawn from BC Stone's published natural stone care advice.

01 / First response

When something spills.

Follow these steps from our natural stone FAQ. A stain that remains needs advice specific to the surface.

  1. Blot the spill

    Blot spills promptly instead of wiping them across the surface.

  2. Rinse and dry

    Use plain water and mild soap, rinse several times, then dry carefully with a soft cloth. Repeat if needed.

  3. Ask for help if it remains

    If a stain persists or is difficult to treat, contact a stone-care professional, installer or restoration specialist.

02 / Routine cleaning

Start with the surface.

The FAQ gives different cleaning steps for benchtops, floors, wet areas and outdoor stone.

Benchtops

Use a soft cloth with a neutral cleaner, stone soap or a small amount of mild liquid dishwashing detergent and warm water. Rinse thoroughly and wipe dry with a soft cloth.

Interior floors

Remove sand, dirt and grit with a clean, dry dust mop. For washing, use clean water and a neutral cleaner, rinse away cleaner residue and allow the floor to dry thoroughly.

Baths and wet areas

Flush with water and use a squeegee after use to help minimise soap scum. The FAQ recommends a non-acidic soap-scum remover for cleaning.

Outdoor areas

Flush pool and patio stone with clear water. Ask a stone-care professional which product suits your stone and sealer before treating algae or moss.

03 / Protection

Small habits matter.

Check cleaning products before use and protect surfaces from heat, scratching and acidic substances.

About sealing

Sealed does not mean stain-proof.

BC Stone advises sealing natural stone with a penetrating sealer. The FAQ explains that sealing can make cleaning and maintenance easier, but it does not make stone completely resistant to stains.

Choose the cleaner carefully

Use a non-acidic neutral cleaner formulated for natural stone and read its instructions. Avoid acidic, alkaline, ammoniated and abrasive cleaners, and bleach, which the FAQ warns may affect the sealer or stone.

Test before wider cleaning

Test a cleaning solution on the stone at least 24 hours before using it more broadly, checking for discolouration or another adverse effect.

Protect benchtops

Use coasters under glasses, mats under hot dishes and placemats under objects that could scratch. Do not place hot items directly on stone.